HomeAway Review

Have you purchased from HomeAway? Share your own HomeAway review:

(Optional) Include a photo to illustrate your review of HomeAway
Share a detailed story to provide more help to more shoppers (add 100 more characters to post).

HomeAway Review: HomeAway Pros & Cons

HomeAway (homeaway.com) is a well-known vacation home rental store which competes against other vacation home rental apps like Airbnb, VRBO, Airbnb Host, Airbnb Luxe and Sonder. Based on our in-depth HomeAway review, when compared to its competitors, HomeAway is a mid-range performing brand within its category. Read the full Homeaway.com review below for more details.

  • Private bedrooms: Does each store offer any private bedroom vacation rental options? Can I rent out a private bedroom with each app?
  • Private homes: Does each store offer any private home vacation rental options? Can I rent out entire homes with each app?
  • Pet-friendly rentals: Does each store allow pets? Does each app have any pet-friendly listings?
  • International booking: Does each store have international booking options? Does each app list vacation rentals outside of the United States?
  • Insurance included: Is insurance included in my booking from each store? Does each app offer insurance on bookings made through their site?
  • Shared bedrooms: Does each store offer any shared bedroom vacation rental options? Can I rent out a shared bedroom with each app?
  • Host background checks: Does each store does background checks on all their hosts? Are all of the hosts on each app verified?
  • Shared homes: Does each store offer any shared home vacation rental options? Can I rent out a room in a shared home with each app?
  • Large listing availability: Does each store have a lot of listing options available to rent? Are there a lot of rental properties available on each app?
  • Low service fees: How low are each store's service fees? Are each app's service fees reasonable?
  • Free cancellation policy: Does each store have a free change or cancellation policy?
  • Trusted rental properties: Are each store's vacation rental properties legit? Is it safe to rent a vacation property on each app?
  • Free listings: Does each store offer free rental property listings? Can I list my vacation home on each app for free?
  • Price point: How expensive is each store? How much does each app cost vs. competitors?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each app offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each app international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each app have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each app to pick up in-store?
  • PayPal: Does each store accept PayPal? each app PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each app take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each app accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each app accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each app take Amazon Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each app take Bitcoin for payment?
  • Shop Pay: Does each store accept Shop Pay? Does each app take Shop Pay?
  • Alipay: Does each store accept Alipay? Does each app take Alipay?
  • Official coupons page: Does each store have an official coupons page? Does each app maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each app have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each app military discount?
  • Student discounts: Does each store have a student discount? Does each app have a student discount?
  • Price matching: Does each store price match? each app price matching?
  • Birthday discounts: each store birthday discount? Does each app give birthday discounts?
  • Senior discounts: each store senior discount? Does each app have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each app give discounts to teachers and educators?
  • Competitor coupons: Does each store accept competitors' coupons? Does each app take competitor coupons?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each app offer discounts to essential workers?
  • Coupon stacking: Does each store support coupon stacking? each app coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each app have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each app have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each app have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each app accept gift cards or e-gift cards?
  • Loyalty programs: each store loyalty or rewards program? Does each app offer a loyalty or rewards program?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each app offer in-home delivery services?
  • Live chat: Does each store offer live chat support? each app's live chat support?
  • Contact information: How does I contact each store? How to contact each app?
  • Social media pages: each store social media pages? List of each app's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each app Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each app take Afterpay financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each app support Sezzle financing?
  • Klarna financing: Does each store accept Klarna financing? Does each app take Klarna for financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each app take QuadPay?
  • Bread financing: Does each store accept Bread financing? Does each app offer Bread as a financing option?
  • Splitit financing: Does each store accept Splitit financing? each app Splitit financing support?
  • Layaway programs: Does each store offer layaway programs? What is each app's layaway policy?
  • GreenSky: Does each store accept GreenSky financing? each app GreenSky financing support?
  • Snap Finance: Does each store accept Snap Finance? each app Snap Finance support?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each app have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each app use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each app offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each app eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each app taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each store nurse discounts? Does each app have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each app offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each app use ethical practices?

HomeAway's strengths are:

  • Good listing availability details
  • Good low service fees details
  • Offers private bedroom options details
  • Offers pet-friendly rental options details
  • Offers included insurance options details
  • View 11 more strengths

Knoji has 45 HomeAway reviews and ratings as of November 24, 2020. Knoji editors and the Knoji shopper community have reviewed HomeAway and compared it against 0 top brands, reviewing HomeAway based on product and store features such as private bedroom options, private home rental options and pet-friendly rental options. Knoji reviews and ranks Homeaway.com and other vacation home rental apps based on how many features each offers and based on a 5-star rating scale. Based on these factors and 45 HomeAway reviews, HomeAway earns an overall score of 4.1 out of 5.0 points. HomeAway offers 3 total features such as private bedrooms, pet-friendly rentals and insurance included. HomeAway's's review score also factors in its popularity, which is in the mid-range compared to competing .

HomeAway FAQ

Pricing & Discount Policies

Does HomeAway have an official coupons page?

Does HomeAway have an AARP discount policy?

HomeAway military discount?

Does HomeAway have a student discount?

HomeAway price matching?

HomeAway birthday discount?

HomeAway senior discount?

Does HomeAway give discounts to teachers and educators?

Does HomeAway accept competitors' coupons?

Does HomeAway support coupon stacking?

Does HomeAway ever have sales or promotional events?

Does HomeAway have a Black Friday Ads page?

Does HomeAway have a Cyber Monday ad this year?

Shipping & Returns Policies

Does HomeAway offer free returns & exchanges?

Does HomeAway ship internationally?

Does HomeAway have curbside pickup?

Payment Options

HomeAway PayPal support?

Does HomeAway take debit cards?

HomeAway Google Pay?

HomeAway Apple Pay support?

Does HomeAway accept Amazon Pay?

Does HomeAway take Shop Pay?

Does HomeAway take Alipay?

Financing Options

Does HomeAway accept Affirm financing?

Does HomeAway accept Afterpay financing?

Does HomeAway support Sezzle financing?

Does HomeAway take Klarna for financing?

Does HomeAway take QuadPay?

Does HomeAway accept Bread financing?

Does HomeAway accept Splitit financing?

Does HomeAway accept GreenSky financing?

HomeAway Snap Finance support?

Customer Service Features

Does HomeAway accept gift cards or e-gift cards?

HomeAway loyalty or rewards program?

Does HomeAway offer live chat support?

How do I contact HomeAway?

HomeAway social media pages?

Website Features

Is HomeAway a secure website? Do they respect users' privacy?

Product & Service Features

Can I rent out a private bedroom with HomeAway?

Does HomeAway offer any private home vacation rental options?

Does HomeAway have any pet-friendly listings?

Does HomeAway have international booking options?

Is insurance included in my booking from HomeAway?

Can I rent out a shared bedroom with HomeAway?

Are all of the hosts on HomeAway verified?

Can I rent out a room in a shared home with HomeAway?

Does HomeAway have a lot of listing options available to rent?

How low are HomeAway's service fees?

Can I cancel my HomeAway reservation for free at any time?

Is it safe to rent a vacation property on homeaway.com?

Can I list my vacation home on homeaway.com for free?

How much does HomeAway cost?

Marketing Programs

HomeAway affiliate program?

Other Features

Does HomeAway use ethical practices?

homeaway.com
Rated 4.1 - 45 reviews
Follow
More brands like this
Work for HomeAway?
Get Verified for HomeAway
Become a verified brand rep for HomeAway and amplify your brand's voice on Knoji. Moderate content, respond to reviews, and promote offers. Knoji is a social discussion platform that's 100% free to use.
Company email address required

About HomeAway

HomeAway is a mid-size company operating the e-commerce site homeaway.com. HomeAway sells its products and services in the vacation home rentals industry. HomeAway is a less active brand when it comes to discounting and offering coupons. HomeAway has a mix of reviews among shoppers on Knoji, with 45 ratings and an average rating of 2.9 stars. HomeAway scores very well compared to other brands in the vacation home rentals industry, providing 15 e-commerce features to better serve its customers.

HomeAway's Review Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
No
Our review: It appears that HomeAway may not offer free returns & exchanges currently. HomeAway free returns & exchanges review
International Shipping:
No
Our review: It appears that HomeAway may not offer international shipping currently. Homeaway.com international shipping review
Curbside Pickup:
Our review: Our team is still researching HomeAway's in-store pickup. Check back soon for update. Homeaway.com curbside pickup review
Payment Options
PayPal:
Yes
Our review: HomeAway accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. HomeAway PayPal review
Debit & Prepaid Cards:
Yes
Our review: HomeAway accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Homeaway.com debit & prepaid cards review
Google Pay:
No
Our review: It appears that HomeAway may not accept Google Pay currently. HomeAway Google Pay support review
Apple Pay:
No
Our review: It appears that HomeAway may not accept Apple Pay currently. HomeAway Apple Pay support review
Amazon Pay:
No
Our review: It appears that HomeAway may not accept Amazon Pay currently. HomeAway Amazon Pay review
Shop Pay:
Our review: Our team is still researching HomeAway's Shop Pay support. Check back soon for update. Homeaway.com Shop Pay review
Alipay:
Our review: Our team is still researching HomeAway's Alipay support. Check back soon for update. Homeaway.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that HomeAway may not offer official coupons page currently. Homeaway.com official coupons page review
AARP Discounts:
No
Our review: It appears that HomeAway may not offer AARP discounts currently. HomeAway AARP discount policies review
Military Discounts:
No
Our review: It appears that HomeAway may not offer military discounts currently. Homeaway.com military discounts review
Student Discounts:
No
Our review: It appears that HomeAway may not offer student discounts currently. HomeAway student discount policies review
Price Matching:
No
Our review: It appears that HomeAway may not offer price matching currently. HomeAway price adjustment policies review
Birthday Discounts:
No
Our review: It appears that HomeAway may not offer birthday discounts currently. HomeAway birthday discount policies review
Senior Discounts:
No
Our review: It appears that HomeAway may not offer senior discounts currently. HomeAway senior discount policies review
Teacher Discounts:
No
Our review: It appears that HomeAway may not offer teacher discounts currently. HomeAway teacher discount policies review
Competitor Coupons:
No
Our review: It appears that HomeAway may not accept competitor coupons currently. Homeaway.com competitor coupon policies review
Coupon Stacking:
No
Our review: It appears that HomeAway may not allow coupon stacking currently. Homeaway.com coupon stacking policies review
Sales Events:
No
Our review: It appears that HomeAway may not offer sales events currently. HomeAway sales events review
Black Friday Ads Page:
Yes
Our review: HomeAway offers Black Friday Ads Page for qualifying orders and customers, according to their Black Friday Ads Page policies. See policies and program details on their Black Friday Ads Page page. HomeAway Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that HomeAway may not offer Cyber Monday sales currently. HomeAway Cyber Monday page review
Customer Service Features
Gift Cards:
No
Our review: It appears that HomeAway may not offer gift cards currently. Homeaway.com gift card support review
Loyalty Programs:
No
Our review: It appears that HomeAway may not offer loyalty programs currently. Homeaway.com loyalty programs review
Live Chat:
Our review: Our team is still researching HomeAway's live chat support. Check back soon for update. Homeaway.com live chat review
Contact Information:
Yes
Our review: HomeAway offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Homeaway.com contact information review
Social Media Pages:
Yes
Our review: HomeAway offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. HomeAway social media presence review
Financing Options
Affirm Financing:
No
Our review: It appears that HomeAway may not accept Affirm financing currently. Homeaway.com Affirm financing review
Afterpay Financing:
No
Our review: It appears that HomeAway may not accept Afterpay financing currently. HomeAway Afterpay financing support review
Sezzle Financing:
No
Our review: It appears that HomeAway may not accept Sezzle financing currently. HomeAway Sezzle financing support review
Klarna Financing:
No
Our review: It appears that HomeAway may not accept Klarna financing currently. HomeAway Klarna financing review
QuadPay Financing:
No
Our review: It appears that HomeAway may not accept QuadPay financing currently. HomeAway QuadPay financing support review
Bread Financing:
No
Our review: It appears that HomeAway may not accept Bread financing currently. HomeAway Bread financing support review
Splitit Financing:
Our review: Our team is still researching HomeAway's Splitit financing support. Check back soon for update. Homeaway.com Splitit financing review
GreenSky:
Our review: Our team is still researching HomeAway's GreenSky financing support. Check back soon for update. Homeaway.com GreenSky review
Snap Finance:
Our review: Our team is still researching HomeAway's Snap Finance support. Check back soon for update. Homeaway.com Snap Finance review
Website Features
Website Security & Privacy:
Yes
Our review: HomeAway offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. HomeAway website security & privacy review
Marketing Programs
Affiliate Marketing:
Yes
Our review: HomeAway does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. Homeaway.com affiliate marketing programs review
View all features

Explore Similar Brands

Expand more
Top-ranked home rental apps